Systems for Success
01
Initial Contact and Consultation
Clients contact NIVEN BUILDERS via our online PROJECT EVALUATION FORM, and this is followed up with a friendly phone call from our team to discuss the project and arrange an initial meeting.
02
Assessment and Collaboration
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Meet with Peter Niven—Our Licensed Builder meets with you to ensure we clearly understand your vision, requirements, and preferences.
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Emphasis is placed on our collaborative work style, ensuring the client feels heard and valued.
03
Design Proposal and Presentation
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PETER NIVEN, Your Local Builder leveraging his 40 years of experience in the industry with 100s of happy clients, presents a detailed design proposal.
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The proposal emphasizes our use of innovative design, premium products, and skilled local tradespeople to achieve the best results.
04
Transparent Communication & Decision-Making
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Establish a transparent communication channel utilizing email, our company web portal, and other messaging services preferred by the client.
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We encourage open lines of communication, allowing clients to make informed decisions, whether on-site or virtually.
05
Project Commencement and Timely Updates
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Once the project begins, could you provide regular updates on the construction progress via daily and weekly logs?
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We invite you to have regular, guided site visits to let you enjoy the progress of your progress and see the built-in quality.
06
Quality Assurance and Guaranteed Results
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We implement our rigorous 300-point quality assurance checks throughout the construction process.
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Using the best quality products and the expertise of the longstanding team to guarantee exceptional results.
07
Flexible Project Management
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We can showcase our flexibility by pointing to our experience working on various projects, including steep rocky sites and transforming old shacks into beautiful homes.
08
Completion and Post-Construction Support
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Upon completion, celebrate the successful project and hand over a home that brings pleasure and pride to the client.
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Emphasize NIVEN BUILDERS' commitment to long-term support, ensuring client satisfaction even after the project is complete.